What the average hides.

Before comparing locations, check what they are measuring.

Appointment reporting can break down before a dashboard ever draws the chart. Inconsistent outcome recording makes the comparison unreliable.

Some locations mark shows and skip no shows. Others do the reverse. A ranking can end up reflecting how each location counts, rather than how it performs.

Before ranking locations, check that they record appointment outcomes the same way. When the records do not support a comparison, hold the comparison and make that limitation visible.